Shipping Policy — DewAura
1. Free Worldwide Shipping
Eligible orders ship free worldwide. Delivery times vary by destination (typically 7–21 business days after fulfillment).
2. Processing
Orders usually process within 1–3 business days. You’ll receive tracking by email once the package ships.
3. Carriers & Tracking
We use reliable international carriers. Tracking links are provided when available; some regions update slowly in the first few days.
4. Duties & Taxes
International orders may be subject to local customs duties or import taxes, which are the buyer’s responsibility unless stated otherwise at checkout.
5. Delays & Lost Packages
Weather, customs, or carrier issues can delay delivery. If your order hasn’t arrived after the expected window, email support@dewaura.shop with your order number—we’ll help locate it or arrange a replacement when appropriate.
6. Address Accuracy
Please double-check your shipping address at checkout. We aren’t responsible for packages sent to incorrect addresses provided by the customer.
Questions? Contact support@dewaura.shop.